Yes. Cetbix maintains a disaster recovery and business continuity plan designed to ensure service resilience.

Yes. Cetbix performs regular, automated backups of customer data and platform‑critical systems as part of its backup and contingency‑planning controls.

Backups are designed to support:

• Data integrity and recovery in the event of system failures, corruption, or security incidents.
• Disaster‑recovery objectives, with documented procedures to restore data and services within defined timeframes.

Backup data is stored securely, with access restricted to authorised personnel, and is included in Cetbix’s technical and organisational measures to maintain availability and protect against data loss.

Cetbix maintains monitoring and incident response processes. Critical incidents are triaged immediately, and customers are informed through defined communication channels.